Many people associate unions exclusively with industrial or construction trades workers or those in manual labour occupations with low education requirements. But in Canada and elsewhere in the world, highly educated professional workers, especially those who work in the public sector, often belong to unions.
While their workplaces are generally safer than those in industry, construction or manual labour occupations, their needs for fair treatment are the same.
Library workers are dedicated to their profession. The years of post-secondary training it requires to become a professional Librarian with a Master's degree are costly and not easily transferable to another occupation. Librarians have made a significant investment in their careers akin to an investment in a house. Belonging to a union is a type of insurance that their investment will be protected against arbitrary treatment and that they will have input into their compensation and working conditions. Many are willing to work part-time while waiting for a full-time position to open up. The years they spend working part-time should count towards their right to full-time work when it becomes available. Only a union can help ensure this.
Other classifications of library workers, such as Public Service Assistants, are in the same position as Librarians. They must be highly educated and typically have to work part-time for years before a full-time position opens up for them. Another classification - Pages - constitutes the single largest group of Toronto library workers. There are currently about 600 Toronto Public Library Pages. All work part-time and most are paid close to the Ontario Minimum Wage.
Since Toronto amalgamation in 1998, the public library workforce has decreased by ten percent while circulation has gone up by 25 per cent. This is a very large productivity increase, per worker.
All the evidence is that the library workers' union has contributed to the maintenance of an experienced, stable and dedicated workforce by ensuring fairness and security and promoting professional development. There has never been a strike in the Toronto Public Library.